Credit Cards: At Knot Bene, our preferred payment method is via a secure credit card transaction. Rest assured, your card number will be protected using industry-leading encryption standards. We guarantee a safe shopping experience on our website. We currently accept Visa and MasterCard credit cards. Orders completed with credit cards will not be charged any additional fees. You can save your credit card, this means a quicker checkout process next time.
We actually use industry-leading encryption standards! This encrypts the data you provide to us, ensures it is safe and not accessible to any third party. From your side, the most important is to protect your password. Your data is only used to process orders and to serve you better. It will be under no circumstances disclosed to any third party. For more information, please check Terms & Conditions.
Some cards are not enabled for e-commerce shopping, contact your bank to enable your card for online shopping.
Did you complete the 3D Secure Check successfully?
In order to avail of 3D secure authentication you must register your credit/debit card. This is a one-time process which takes place on the card issuer’s (bank) website. The process involves the cardholder answering several security questions to which only the card issuer and cardholder will know the answer. The cardholder then selects a password and/or a secret question, which will be used by the card issuer during each online transaction. Contact your bank if you are facing any problems with 3D secure.
Were the following fields entered correctly?
Name on card
CVV code (three digit number on back of card)
Is there sufficient limit on your credit card?
If the above conditions are met, call your bank to check if your credit card is eligible for online purchases or if there is any other reason blocking it.
Contact your bank if you are facing any problems with 3D secure. Were the following fields entered correctly? Card number Name on card CVV code (three digit number on back of card) Expiry date
It is very important for you to have an account and login in order to have full access at Knot Bene. For convenience and security reasons, we need to know your account details in order to allow you to shop with us. If you still do not have an account, please refer to the above question.
We at Knot Bene take extra care to ensure that you receive what you ordered. In case we made a mistake, call us on +962 79 0986770 or send an email to firstname.lastname@example.org . We will schedule a pick-up of the item and immediately issue credit to place a new order.
Although we try to have a stock level that will keep up with expected demand, certain items that are highly popular can sometimes run out of stock. Unfortunately we will not be able to provide timelines for when a specific item will be available again. As stocks continuously change and new products are always being added, please continue to check in to see if we have restocked your desired item or another style like it.